Enigma Good operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you or another person. This does not include information that is anonymous or has been de-identified so that it cannot be linked to you.
Depending on how you interact with our Services and applicable laws, we may collect the following types of personal information.
Contact details such as your name, billing address, shipping address, phone number, and email address.
Financial information such as credit card or debit card details, payment information, transaction confirmations, and billing data.
Account information such as your username, password, security questions, preferences, and account settings.
Transaction information including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
Communication information including any information you provide when contacting customer support or communicating with us.
Device information such as your IP address, browser type, device type, and network connection.
Usage information including how you interact with and navigate our website and Services.
Sources of Personal Information
We may collect personal information from several sources.
We collect information directly from you when you create an account, place an order, contact us, or otherwise provide information through the Services.
We collect certain information automatically through your device when you use our website, including through cookies and similar tracking technologies.
We may also receive personal information from service providers who help us operate our store and provide Services on our behalf.
In some cases, we may receive information from partners or other third parties.
How We Use Your Personal Information
We use personal information to operate, improve, and provide our Services.
We use it to process orders, process payments, manage your account, arrange shipping, handle returns or exchanges, and provide product recommendations based on your preferences and shopping behavior.
We may use personal information for marketing and advertising purposes, including sending promotional emails or displaying advertisements based on your activity on our website.
Personal information may also be used to maintain security, detect fraud, investigate suspicious activity, and protect our Services and customers.
We also use personal information to communicate with you, respond to inquiries, provide customer support, and maintain our relationship with you.
In certain situations, we may use your personal information to comply with legal obligations, respond to legal requests, enforce our policies, or protect our rights and safety.
How We Share Personal Information
We may disclose personal information to third parties in certain situations consistent with this Privacy Policy.
We share information with service providers and vendors who help operate our store, process payments, provide analytics, manage customer support, store data, and fulfill orders.
We may also share information with marketing and advertising partners who help us promote our products and services. These partners may use your information in accordance with their own privacy policies.
We may disclose information when you request us to do so, such as when shipping an order or interacting with social media integrations.
Personal information may also be shared within our corporate group or affiliates.
In addition, we may disclose information if required to comply with legal obligations, respond to lawful requests from authorities, enforce our terms and policies, or protect our rights and the safety of others.
Service Providers and Platform Hosting
Our store is hosted on a third-party e-commerce platform that enables us to operate our online store and provide services to customers. Information you submit through our store may be processed by the platform and other service providers in order to operate, maintain, and improve the Services.
These service providers may process information in different countries as necessary to provide their services.
Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms. These websites operate independently and have their own privacy policies.
We are not responsible for the privacy practices or content of third-party websites. If you choose to visit those websites, you should review their policies before providing any personal information.
Information shared publicly on social media platforms or public forums may also be visible to others and may be used by those platforms according to their own policies.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If a parent or guardian believes that a child has provided personal information to us, they may contact us to request that the information be removed.
Security and Retention of Information
We implement reasonable security measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute protection of your information.
We recommend that you avoid sending sensitive information through unsecured channels.
We retain personal information only as long as necessary to provide our Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information.
You may have the right to access the personal information we hold about you.
You may have the right to request correction of inaccurate personal information.
You may have the right to request deletion of personal information that we maintain about you.
In certain circumstances, you may have the right to receive a copy of your personal information and request its transfer to another service provider.
You may also have the right to opt out of certain types of targeted advertising or data sharing.
You may exercise these rights by contacting us using the contact details provided below. We may need to verify your identity before processing your request.
Managing Communication Preferences
You may receive promotional emails from us. If you no longer wish to receive marketing communications, you may unsubscribe at any time using the unsubscribe link included in those emails.
Even if you opt out of promotional messages, we may still send non-promotional communications related to your orders, account, or customer service inquiries.
Complaints
If you have concerns about how we handle your personal information, please contact us using the contact details below.
Depending on your location, you may also have the right to file a complaint with your local data protection authority.
International Data Transfers
Your personal information may be transferred to and processed in countries outside the country in which you reside.
When transferring personal data internationally, we rely on recognized legal safeguards or other legally approved mechanisms when required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
When we update this policy, we will post the revised version on this page and update the “Last updated” date.
Contact Information
If you have questions about this Privacy Policy or would like to exercise your rights, you may contact us by email at tahoorsuleman@gmail.com or by mail at:
64-02B 192nd Street, Apt 3C
Fresh Meadows, NY 11365
United States